June 7, 2002, Newsletter Issue #48: The Art of Asking Questions

Tip of the Week

When coaching team members (or anyone for that matter) the key is to help them find their own answers.
By asking open-ended questions (not yes/no questions) you will allow the individual to find the answer that is already within himself.
When a person finds an answer or solves a problem herself, she is more likely to remember it and apply it.

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